Princess Janf

Hi, Cessi here. I strive to make people’s lives happier through my presence, friendships, and contributions through Product Management.

Outside of work, I dance, flow (yoga), and read a lot. I usually try and pick up a new hobby every few months, it’s photography at the moment.

🚀 Product Mentoring

I'm doing my mentorship sessions on ADPList every Saturday, 12-2PM SGT.

(Currently on hold, as I will be traveling a lot in Q4 ‘23)

👩🏻‍💻 Work Experience

I am currently leading a few problem spaces at foodpanda (Delivery Hero Company) for 22 countries in APAC and Europe. My problem spaces consist of:

  1. Transaction and post-order journey (Cart, Checkout, Order Tracking and Post Order Experience - like Reorder experience)

  2. Incentives Experience (how do we ensure that customers can find the best deals for them? how do we enable our partners to use deals?)

  3. Delivery methods (normal ASAP delivery, scheduled delivery, and pickup), and

  4. New shopping experience for customers (what to do when the item that the customer order is out of stock? Or what if the customer wants to buy oranges by weight?)

Prior to this, I had dipped my toes into B2B & internal products, content automation, and Search.

Please reach out to me if you want to see my full CV and/ or look at my portfolio (please message me for the password)!

I do this in all of the roles that I have been in:

  • Work on Product Strategy, Vision, and Roadmap 💡

  • Prioritization! 🏆

  • Monitor metrics & experiment! 📈

  • Talk to the users 👂

  • Collaborate with Product & Tech & Business teams 👨‍👨‍👧‍👧

  • …and a lot more! p.s. My role changes from time to time, would be happy to go into more detail :)

    • at one point when I was in a startup, I was also drafting legal contract (mainly because I have legal background too)